Can I track my order?
Yes. Once your order has been dispatched, you’ll receive an email with your tracking number, which you can use on the courier’s website.
How do I check my order status?
Once your order is confirmed, you’ll receive an acknowledgement email with your order reference number. If you need an update or can’t find your confirmation, you can contact us via live chat, phone, or email.
How do I view my order history?
Log into your account and select Order History to view past purchases.
Can I cancel or change an order?
Cancellations or changes may be possible depending on the order processing stage. Once an order has been dispatched, changes may no longer be possible. Please contact us as soon as possible and we’ll do our best to help.
Do you accept scheduled or call-off orders?
Yes. We support scheduled and call-off orders for up to 12 months. Please contact our sales team to discuss your requirements.
