Do you deliver internationally?
Yes, we ship internationally to selected countries. Eligible destinations will be shown automatically at checkout.
When will my order arrive?
Orders placed before 3:30pm Monday–Thursday or 12:00pm Friday ship the same day.
UK: Royal Mail First Class (typically 3–5 working days) or UPS Next Day.
International: Delivery times vary by courier and destination; you’ll receive an estimated timeframe by email.
Do you offer free delivery?
Yes, free mainland UK delivery is available on orders over £25 (terms apply).
Are there extra delivery or customs charges?
Charges vary by location. International orders may incur customs or import fees.
Can I request a preferred delivery date or time?
Yes, please add your request in the checkout comments and we’ll do our best to accommodate it.
Can I use my own courier?
Yes, just add a note at checkout or contact us after placing your order.
Can I collect my order?
Yes, collections are available from our Horsham premises – please schedule in advance. For faster collection, please arrange payment before arrival.
